/* Elmhurst NY Water Damage Restoration: "Queens apartment blocks" design system.
   Brick red + elevated-train steel + marigold fills on cream. Archivo Narrow headings, Source Serif 4 body.
   Motifs: co-op facade and cornice, brass unit-number plates, steel radiator fins, girder lattice ribbon. */
@font-face{font-family:"Archivo Narrow";src:url(../fonts/archivo-narrow.woff2?v=4e8b61d5) format("woff2");font-weight:400 700;font-style:normal;font-display:swap}
@font-face{font-family:"Source Serif 4";src:url(../fonts/sourceserif4.woff2?v=62f0a26c) format("woff2");font-weight:300 800;font-style:normal;font-display:swap}

:root{
  --brick:#8f3325; --brick-d:#6e2519; --brick-l:#b24a3a;
  --steel:#4a5560; --steel-d:#2f363d; --steel-m:#353d45; --steel-line:#5d6974;
  --marigold:#e6a23c; --brass-l:#f3d596; --brass-d:#9c6d22; --gold-txt:#f6d08a;
  --cream:#fbf7ef; --lime:#f1e9da; --white:#ffffff;
  --ink:#1f1b18; --ink-2:#3f3833; --rule:#d9cdb8;
  --c1:#1f5f8b; --c2:#e6a23c; --c3:#8f3325;
  --head:"Archivo Narrow","Arial Narrow",Arial,sans-serif;
  --body:"Source Serif 4",Georgia,"Times New Roman",serif;
  --gutter:22px;
}
*,*::before,*::after{box-sizing:border-box}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
body{margin:0;background:var(--cream);color:var(--ink);font-family:var(--body);font-size:18px;line-height:1.7;font-weight:420}
img{max-width:100%;height:auto;display:block}
a{color:var(--brick)}
h1,h2,h3{font-family:var(--head);color:var(--ink);line-height:1.12;margin:0 0 .45em;font-weight:700;letter-spacing:.005em}
h1{font-size:clamp(2.25rem,4.6vw,3.5rem)}
h2{font-size:clamp(1.8rem,3.2vw,2.55rem)}
h3{font-size:1.28rem}
p{margin:0 0 1em}
ul,ol{margin:0;padding:0}
.nw{white-space:nowrap}
.wrap{max-width:1200px;margin:0 auto;padding-inline:var(--gutter)}
.wrap--narrow{max-width:880px}
.skip-link{position:absolute;left:-999px;top:0;background:var(--brick);color:#fff;padding:10px 16px;z-index:2000}
.skip-link:focus{left:10px}
:focus-visible{outline:3px solid var(--marigold);outline-offset:2px}

/* blanket icon guards (keep less specific than intentional larger chrome icons) */
svg{width:1em;height:1em;flex:0 0 auto}
.btn svg,a[href^="tel:"] svg,.qa svg,.textlink svg,.gsearch svg{width:1.15em;height:1.15em;flex:0 0 auto}
svg[fill="none"],svg path[fill="none"]{fill:none}
svg:not([fill]){fill:currentColor}

/* ---------------- girder ribbon ---------------- */
.girder{height:16px;background-color:var(--steel);background-image:repeating-linear-gradient(45deg,transparent 0 9px,rgba(255,255,255,.16) 9px 11px),repeating-linear-gradient(-45deg,transparent 0 9px,rgba(255,255,255,.16) 9px 11px);border-top:3px solid var(--steel-d);border-bottom:3px solid var(--steel-d)}

/* ---------------- header ---------------- */
.site-header{position:sticky;top:0;z-index:900;background:var(--cream);border-bottom:3px solid var(--brick)}
.ribbon{background-color:var(--steel-d);background-image:repeating-linear-gradient(90deg,transparent 0 22px,rgba(255,255,255,.06) 22px 24px);color:#eef0f2;font-family:var(--head);font-size:15px;letter-spacing:.04em}
.ribbon__in{display:flex;justify-content:space-between;gap:16px;padding-block:5px}
.ribbon__r{color:var(--gold-txt);font-weight:700;text-transform:uppercase}
.masthead{display:flex;align-items:center;gap:22px;min-height:78px}
.brand{display:flex;align-items:center;gap:12px;text-decoration:none;color:var(--ink);flex:0 0 auto}
.brand .brand__mark{width:46px;height:46px}
.brand__text{display:flex;flex-direction:column;line-height:1.05}
.brand__name{font-family:var(--head);font-weight:700;font-size:1.4rem;color:var(--brick);text-transform:uppercase;letter-spacing:.03em}
.brand__sub{font-family:var(--head);font-size:1rem;color:var(--ink-2);font-weight:600}
.nav{display:flex;align-items:center;gap:4px;margin-left:auto}
.nav>a,.drop>a{font-family:var(--head);font-size:1.05rem;font-weight:700;color:var(--ink);text-decoration:none;padding:10px 12px;text-transform:uppercase;letter-spacing:.04em;white-space:nowrap;display:inline-block}
.nav>a:hover,.drop>a:hover{color:var(--brick)}
.drop{position:relative}
.drop>a::after{content:"";display:inline-block;margin-left:7px;border:5px solid transparent;border-top-color:currentColor;transform:translateY(3px)}
.drop__menu{display:none;position:absolute;top:100%;left:0;min-width:300px;background:var(--white);border:2px solid var(--rule);border-top:4px solid var(--brick);padding:8px 0;max-height:min(72vh,560px);overflow-y:auto;overscroll-behavior:contain;z-index:950;box-shadow:0 14px 28px rgba(31,27,24,.16)}
.drop__menu a{display:block;padding:9px 18px;color:var(--ink);text-decoration:none;font-family:var(--head);font-size:1.02rem;font-weight:600}
.drop__menu a:hover{background:var(--lime);color:var(--brick)}
.drop:hover .drop__menu,.drop.is-open .drop__menu{display:block}
.menu-close{display:none}
.mast-cta{display:flex;align-items:center;gap:12px;flex:0 0 auto}
.buzzer{display:flex;align-items:center;gap:10px;text-decoration:none;background:linear-gradient(180deg,var(--brass-l),var(--marigold));border:2px solid var(--brass-d);border-radius:6px;padding:7px 14px 7px 10px;box-shadow:inset 0 1px 0 rgba(255,255,255,.55)}
.buzzer__dot{width:22px;height:22px;border-radius:50%;background:radial-gradient(circle at 40% 35%,#c95a47,var(--brick-d));border:2px solid var(--brass-d);flex:0 0 auto}
.buzzer__txt{display:flex;flex-direction:column;line-height:1.1}
.buzzer__num{font-family:var(--head);font-weight:700;font-size:1.3rem;color:var(--steel-d);white-space:nowrap}
.buzzer__lbl{font-family:var(--head);font-size:.82rem;font-weight:700;color:var(--steel-d);text-transform:uppercase;letter-spacing:.05em;white-space:nowrap}
.nav-toggle{display:none;width:46px;height:46px;border:2px solid var(--steel-d);background:var(--white);border-radius:4px;cursor:pointer;padding:10px;flex-direction:column;justify-content:space-between}
.nav-toggle span{display:block;height:3px;background:var(--steel-d);border-radius:2px}

@media (max-width:1180px){.nav>a,.drop>a{padding:10px 8px;font-size:1rem}.brand__name{font-size:1.25rem}}
@media (max-width:1020px){
  .nav{display:none}
  .nav-toggle{display:flex}
  body.is-menu{overflow:hidden}
  body.is-menu .nav{display:flex;flex-direction:column;align-items:stretch;gap:0;position:fixed;inset:0;z-index:1200;background:var(--steel-d);padding:74px 22px 40px;overflow-y:auto;margin:0}
  body.is-menu .site-header{z-index:1200}
  body.is-menu .menu-close{display:flex;align-items:center;justify-content:center;position:absolute;top:14px;right:16px;width:48px;height:48px;background:transparent;border:2px solid rgba(255,255,255,.55);border-radius:4px;color:#fff;cursor:pointer;z-index:1210}
  body.is-menu .menu-close svg{width:26px;height:26px}
  body.is-menu .nav>a,body.is-menu .drop>a{color:#fff;font-size:1.25rem;padding:14px 4px;border-bottom:1px solid rgba(255,255,255,.14);display:block}
  body.is-menu .drop__menu{position:static;display:none;box-shadow:none;border:0;background:var(--steel-m);min-width:0;max-height:none;padding:4px 0 10px}
  body.is-menu .drop.is-open .drop__menu{display:block}
  body.is-menu .drop:hover .drop__menu{display:none}
  body.is-menu .drop.is-open:hover .drop__menu{display:block}
  body.is-menu .drop__menu a{color:#eef0f2;padding:10px 14px;font-size:1.08rem}
  body.is-menu .drop__menu a:hover{background:transparent;color:var(--gold-txt)}
  .masthead{gap:12px}
}
@media (max-width:560px){
  .ribbon__r{display:none}
  .ribbon{font-size:14px}
  .brand .brand__mark{width:40px;height:40px}
  .brand__name{font-size:1.1rem}
  .brand__sub{font-size:.9rem}
  .buzzer{padding:6px 9px}
  .buzzer__dot{display:none}
  .buzzer__num{font-size:1.05rem}
  .buzzer__lbl{display:none}
  .masthead{min-height:68px}
}
@media (max-width:400px){.brand__sub{display:none}.brand{gap:8px}.buzzer__num{font-size:1rem}.nav-toggle{width:42px;height:42px}}

/* ---------------- buttons, chips, links ---------------- */
.btn{display:inline-flex;align-items:center;gap:12px;font-family:var(--head);font-weight:700;text-decoration:none;border-radius:4px;padding:13px 22px;font-size:1.1rem;line-height:1.15;border:2px solid transparent;cursor:pointer}
.btn span{display:flex;flex-direction:column}
.btn b{font-size:1.45rem;letter-spacing:.01em}
.btn small{font-size:.95rem;font-weight:600;margin-top:2px}
.btn--xl{padding:14px 24px}
.btn--xl svg{width:1.6em;height:1.6em}
.btn--brick{background:var(--brick);color:#fff;border-bottom:4px solid var(--brick-d)}
.btn--brick:hover{background:var(--brick-d)}
.btn--steel{background:var(--steel-d);color:#fff;margin-top:10px}
.btn--steel:hover{background:var(--ink)}
.btn--cream{background:var(--cream);color:var(--brick-d);border-bottom:4px solid var(--marigold)}
.btn--cream small{color:var(--ink-2)}
.btn--block{display:flex;width:100%;justify-content:center;text-align:center}
.chips{display:flex;flex-wrap:wrap;gap:10px;list-style:none;margin-top:20px}
.chips li{font-family:var(--head);font-weight:700;font-size:1rem;background:var(--steel-m);color:#fff;border:1px solid var(--steel-line);padding:6px 12px;border-radius:3px;letter-spacing:.02em}
.chips--dark li{background:var(--white);color:var(--steel-d);border:2px solid var(--steel)}
.textlink{display:inline-flex;align-items:center;gap:8px;font-family:var(--head);font-weight:700;font-size:1.05rem;color:var(--brick);text-transform:uppercase;letter-spacing:.03em}
.gsearch{display:inline-flex;align-items:center;gap:8px;font-family:var(--head);font-weight:700;font-size:1rem;color:var(--steel-d);border:2px solid var(--steel);padding:8px 14px;border-radius:4px;text-decoration:none;background:var(--white);margin-top:6px}
.gsearch svg{color:var(--brick)}
.gsearch--light{background:transparent;color:#fff;border-color:rgba(255,255,255,.6);margin-top:14px}
.gsearch--light svg{color:var(--gold-txt)}
.gsearch--onbrick{background:transparent;color:#fff;border-color:var(--gold-txt)}
.gsearch--onbrick svg{color:var(--gold-txt)}
.eyebrow{display:inline-flex;align-items:center;gap:10px;font-family:var(--head);font-weight:700;font-size:.95rem;text-transform:uppercase;letter-spacing:.12em;color:var(--brick);margin-bottom:10px}
.eyebrow::before{content:"";width:26px;height:4px;background:var(--marigold);flex:0 0 auto}
.tag{display:inline-block;font-family:var(--head);font-weight:700;font-size:1rem;letter-spacing:.06em;text-transform:uppercase;color:var(--gold-txt);margin-bottom:14px}

/* ---------------- bands + section heads ---------------- */
.band{padding-block:76px}
.band--cream{background:var(--cream)}
.band--lime{background:var(--lime)}
.band--steel{background:var(--steel);color:#fff}
.band--brick{background-color:var(--brick);color:#fff}
.hd{max-width:780px;margin-bottom:34px}
.hd--center{text-align:center;margin-inline:auto}
.hd--center .eyebrow{justify-content:center}
.hd__sub{font-size:1.1rem;color:var(--ink-2);margin:0}
.hd--light h2{color:#fff}
.hd--light .eyebrow{color:var(--gold-txt)}
.hd--light .hd__sub{color:#fff}
@media (max-width:760px){.band{padding-block:54px}.hd{margin-bottom:26px}}

/* ---------------- homepage hero ---------------- */
.hero{position:relative;background:var(--steel-d);color:#fff;overflow:hidden}
.hero__grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,.7fr);gap:48px;align-items:center;padding-block:78px 70px;min-height:540px}
.hero__copy,.lobby{position:relative;z-index:2}
.hero__media{position:absolute;inset:0;margin:0;z-index:0}
.hero__media img{width:100%;height:100%;object-fit:cover;object-position:70% 50%}
.hero__media::after{content:"";position:absolute;inset:0;background:linear-gradient(90deg,rgba(47,54,61,.97) 0%,rgba(47,54,61,.9) 42%,rgba(47,54,61,.55) 72%,rgba(47,54,61,.35) 100%)}
.hero h1{color:#fff;margin-bottom:16px}
.hero__promise{font-size:1.18rem;color:#f5f1e8;max-width:640px}
.lobby{background:var(--cream);border:3px solid var(--brass-d);box-shadow:0 0 0 6px rgba(230,162,60,.35);color:var(--ink)}
.lobby__h{margin:0;background:var(--steel-d);color:var(--gold-txt);font-family:var(--head);font-weight:700;font-size:1.02rem;text-transform:uppercase;letter-spacing:.08em;padding:11px 16px}
.lobby__list{list-style:none;padding:6px 0}
.lobby__list a{display:grid;grid-template-columns:auto 1fr auto;gap:4px 12px;align-items:center;padding:12px 16px;text-decoration:none;color:var(--ink);border-bottom:1px dashed var(--rule)}
.lobby__list li:last-child a{border-bottom:0}
.lobby__list a:hover{background:var(--lime)}
.lobby__fl{font-family:var(--head);font-weight:700;font-size:1.08rem;color:var(--brick);text-transform:uppercase;letter-spacing:.03em}
.lobby__what{font-size:1rem;color:var(--ink-2);line-height:1.35}
.lobby__list svg{color:var(--brick)}
@media (max-width:900px){
  .hero__grid{grid-template-columns:minmax(0,1fr);gap:26px;padding-block:40px 34px;min-height:0}
  .hero__media{position:relative;inset:auto;order:2;height:240px;margin-inline:calc(var(--gutter) * -1)}
  .hero__media::after{display:none}
  .hero__copy{order:1}
  .lobby{order:3}
}

/* ---------------- homepage services: apartment doors ---------------- */
.doors{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px}
.door{display:flex;flex-direction:column;background:var(--white);border:2px solid var(--rule);border-top:6px solid var(--brick);text-decoration:none;color:var(--ink);transition:transform .15s ease}
.door:hover{transform:translateY(-3px)}
.door__img{position:relative;display:block;aspect-ratio:3/2;overflow:hidden;background:var(--lime)}
.door__img img{width:100%;height:100%;object-fit:cover}
.door__plate{position:absolute;top:12px;left:12px;background:linear-gradient(180deg,var(--brass-l),var(--marigold));color:var(--steel-d);border:1px solid var(--brass-d);font-family:var(--head);font-weight:700;font-size:1rem;padding:3px 10px;border-radius:3px;letter-spacing:.05em}
.door__body{display:flex;flex-direction:column;flex:1;padding:16px 18px 18px}
.door__title{font-family:var(--head);font-weight:700;font-size:1.3rem;line-height:1.15;margin-bottom:6px}
.door__desc{font-size:1rem;color:var(--ink-2);line-height:1.5;margin-bottom:12px}
.door__go{margin-top:auto;display:inline-flex;align-items:center;gap:8px;font-family:var(--head);font-weight:700;font-size:1rem;color:var(--brick);text-transform:uppercase;letter-spacing:.03em}
.door--call{background:var(--steel-d);color:#fff;border-color:var(--steel-d);border-top-color:var(--marigold);padding:28px 22px;justify-content:center}
.door__bigic{width:60px;height:60px;border-radius:50%;background:var(--marigold);color:var(--steel-d);display:flex;align-items:center;justify-content:center;margin-bottom:16px}
.door__bigic svg{width:28px;height:28px}
.door--call .door__title{color:#fff;font-size:1.5rem}
.door--call .door__desc{color:#eef0f2}
.door--call .door__go{color:var(--gold-txt);font-size:1.15rem;margin-top:8px}
@media (max-width:900px){.doors{grid-template-columns:repeat(2,minmax(0,1fr))}.door--call{grid-column:1 / -1}}
@media (max-width:560px){.doors{grid-template-columns:minmax(0,1fr);gap:16px}}

/* ---------------- radiator band (first steps) ---------------- */
.radiator{background-color:var(--steel);background-image:repeating-linear-gradient(90deg,rgba(255,255,255,.05) 0 16px,rgba(0,0,0,.09) 16px 20px)}
.fins{list-style:none;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px}
.fin{background:var(--steel-m);border:2px solid var(--steel-line);border-radius:16px 16px 4px 4px;padding:22px 18px 20px;color:#fff;position:relative}
.fin__n{display:flex;align-items:center;justify-content:center;width:38px;height:38px;border-radius:50%;background:var(--marigold);color:var(--steel-d);font-family:var(--head);font-weight:700;font-size:1.15rem;margin-bottom:12px}
.fin b{display:block;font-family:var(--head);font-size:1.25rem;line-height:1.15;margin-bottom:6px;color:#fff}
.fin p{font-size:1rem;color:#eef0f2;margin:0;line-height:1.55}
.fins--light .fin{background:var(--white);border-color:var(--rule);color:var(--ink)}
.fins--light .fin b{color:var(--ink)}
.fins--light .fin p{color:var(--ink-2)}
.fins--light{grid-template-columns:repeat(4,minmax(0,1fr))}
@media (max-width:1000px){.fins,.fins--light{grid-template-columns:repeat(2,minmax(0,1fr))}.fins .fin:last-child:nth-child(odd){grid-column:1 / -1}}
@media (max-width:560px){.fins,.fins--light{grid-template-columns:minmax(0,1fr)}}

/* ---------------- facade split (intro + how rows) ---------------- */
.facade__grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:52px;align-items:start}
.facade__intro p{color:var(--ink)}
.facade__img{margin:8px 0 18px;border:6px solid var(--white);box-shadow:0 0 0 2px var(--rule)}
.facade__img img{width:100%;aspect-ratio:16/9;object-fit:cover}
.how{background:var(--white);border:2px solid var(--rule);border-top:8px solid var(--steel);padding:30px 28px}
.how__h{font-size:clamp(1.6rem,2.6vw,2.1rem)}
.how__sub{color:var(--ink-2);font-size:1.05rem}
.how__list{list-style:none}
.hrow{display:flex;gap:16px;padding:16px 0;border-top:1px dashed var(--rule)}
.hrow__ic{width:48px;height:48px;flex:0 0 48px;background:var(--brick);color:#fff;display:flex;align-items:center;justify-content:center;border-radius:4px}
.hrow__ic svg{width:24px;height:24px}
.hrow h3{margin-bottom:4px;font-size:1.25rem}
.hrow p{margin:0;font-size:1.02rem;color:var(--ink)}
@media (max-width:900px){.facade__grid{grid-template-columns:minmax(0,1fr);gap:34px}.how{padding:24px 20px}}

/* ---------------- floor stack (categories) ---------------- */
.cats__grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:34px;align-items:start}
.stack{background:var(--white);border:3px solid var(--steel-d)}
.stack__cornice{height:22px;background:var(--lime);border-bottom:4px solid var(--marigold);background-image:repeating-linear-gradient(90deg,transparent 0 26px,var(--rule) 26px 30px)}
.floor{display:grid;grid-template-columns:150px minmax(0,1fr) auto;gap:6px 16px;align-items:center;padding:18px 18px 18px 14px;border-top:2px solid var(--rule);border-left:12px solid var(--c1)}
.floor:first-of-type{border-top:0}
.floor--c2{border-left-color:var(--c2)}
.floor--c3{border-left-color:var(--c3);background:#fdf6f3}
.floor__name{font-family:var(--head);font-weight:700;font-size:1.15rem;color:var(--ink)}
.floor__src{font-size:1rem;color:var(--ink-2);line-height:1.45}
.floor__cat{font-family:var(--head);font-weight:700;font-size:.95rem;padding:4px 10px;border-radius:3px;background:var(--c1);color:#fff;white-space:nowrap}
.floor--c2 .floor__cat{background:var(--c2);color:var(--steel-d)}
.floor--c3 .floor__cat{background:var(--c3);color:#fff}
.cats{display:grid;gap:14px}
.cat{background:var(--white);border:2px solid var(--rule);border-left:10px solid var(--c1);padding:18px 20px}
.cat--2{border-left-color:var(--c2)}
.cat--3{border-left-color:var(--c3)}
.cat__tag{display:inline-block;font-family:var(--head);font-weight:700;font-size:.9rem;text-transform:uppercase;letter-spacing:.08em;color:var(--steel-d);margin-bottom:2px}
.cat h3{margin-bottom:4px}
.cat p{margin:0 0 6px;font-size:1.02rem}
@media (max-width:900px){.cats__grid{grid-template-columns:minmax(0,1fr)}}
@media (max-width:560px){.floor{grid-template-columns:minmax(0,1fr);gap:4px}.floor__cat{justify-self:start}}

/* ---------------- day ledger + gear ---------------- */
.ledger{list-style:none;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;position:relative}
.ledger__row{background:var(--white);border:2px solid var(--rule);padding:20px 18px;position:relative}
.ledger__day{display:inline-block;background:var(--steel-d);color:var(--gold-txt);font-family:var(--head);font-weight:700;font-size:1rem;text-transform:uppercase;letter-spacing:.06em;padding:5px 12px;margin-bottom:12px}
.ledger__row h3{font-size:1.25rem;margin-bottom:6px}
.ledger__row p{margin:0;font-size:1rem}
.gear{margin-top:30px;border-top:3px solid var(--steel);padding-top:20px}
.gear__h{font-family:var(--head);font-weight:700;font-size:1.3rem;margin-bottom:12px;color:var(--ink)}
.gear__list{list-style:none;display:flex;flex-wrap:wrap;gap:10px}
.gear__list li{display:inline-flex;align-items:center;gap:9px;background:var(--white);border:2px solid var(--rule);padding:8px 14px;font-family:var(--head);font-weight:700;font-size:1.02rem;color:var(--ink)}
.gear__ic{display:inline-flex;color:var(--brick)}
.gear__ic svg{width:22px;height:22px}
.attrs{list-style:none;display:flex;flex-wrap:wrap;gap:10px;margin-top:24px}
.attrs li{font-family:var(--head);font-weight:700;font-size:1.02rem;background:var(--steel-d);color:#fff;padding:7px 14px}
@media (max-width:1000px){.ledger{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:560px){.ledger{grid-template-columns:minmax(0,1fr)}}

/* ---------------- cost tiers + claim ---------------- */
.answer{font-size:1.15rem;font-weight:500;max-width:74ch;border-left:5px solid var(--brick);padding-left:16px;color:var(--ink)}
.tiers{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;margin:26px 0 18px}
.tier{background:var(--white);border:2px solid var(--rule);border-top:8px solid var(--marigold);padding:22px 20px}
.tier__label{font-family:var(--head);font-weight:700;font-size:1.15rem;margin-bottom:4px;color:var(--ink)}
.tier__range{font-family:var(--head);font-weight:700;font-size:2rem;color:var(--brick);margin-bottom:10px;line-height:1.1}
.tier__pts{list-style:none}
.tier__pts li{font-size:1rem;padding:5px 0 5px 22px;position:relative;border-top:1px dashed var(--rule)}
.tier__pts li::before{content:"";position:absolute;left:2px;top:14px;width:10px;height:10px;background:var(--brick)}
.note{font-size:1rem;color:var(--ink-2)}
.note a,.prose a{text-decoration:underline;text-underline-offset:2px}
.claim{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:30px;background:var(--steel-d);color:#fff;padding:30px;margin-top:34px;border-left:10px solid var(--marigold)}
.claim h3{color:#fff;font-size:1.6rem}
.claim p{color:#eef0f2;margin:0;font-size:1.02rem}
.claim__list{list-style:none;display:grid;gap:12px;align-content:center}
.claim__list li{display:flex;gap:12px;align-items:flex-start;font-size:1.05rem;color:#fff}
.claim__list svg{width:24px;height:24px;color:var(--gold-txt);margin-top:3px}
@media (max-width:900px){.tiers{grid-template-columns:minmax(0,1fr)}.claim{grid-template-columns:minmax(0,1fr);padding:24px 20px}}

/* ---------------- gallery ---------------- */
.gal{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-auto-rows:170px;gap:12px}
.gal__item{margin:0;overflow:hidden;border:4px solid var(--white);box-shadow:0 0 0 2px var(--rule)}
.gal__item img{width:100%;height:100%;object-fit:cover}
.gal__item--big{grid-column:span 2;grid-row:span 2}
@media (max-width:700px){.gal{grid-template-columns:repeat(2,minmax(0,1fr));grid-auto-rows:150px}.gal__item--big,.gal__item:last-child{grid-column:1 / -1;grid-row:span 1}}

/* ---------------- coverage ---------------- */
.cover__grid{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);gap:34px;align-items:start}
.cover__map{border:3px solid var(--steel-d);background:var(--white);line-height:0}
.zplates{display:flex;flex-wrap:wrap;gap:12px;margin-bottom:18px}
.zplate{display:flex;flex-direction:column;background:linear-gradient(180deg,var(--brass-l),var(--marigold));border:2px solid var(--brass-d);padding:10px 18px;border-radius:4px;color:var(--steel-d)}
.zplate__z{font-family:var(--head);font-weight:700;font-size:2rem;line-height:1}
.zplate__n{font-family:var(--head);font-weight:700;font-size:.95rem}
.cover__h{font-family:var(--head);font-weight:700;font-size:1.1rem;text-transform:uppercase;letter-spacing:.06em;color:var(--brick);margin:16px 0 8px}
.pills{list-style:none;display:flex;flex-wrap:wrap;gap:8px}
.pills li{background:var(--white);border:2px solid var(--rule);padding:5px 12px;font-size:1rem;color:var(--ink)}
.pills--quiet li{background:transparent;border-style:dashed}
.cover__note{font-size:1rem;color:var(--ink-2);margin-top:14px}
@media (max-width:900px){.cover__grid{grid-template-columns:minmax(0,1fr)}}

/* ---------------- reach + plate ---------------- */
.reachband{padding-top:56px}
.reach{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,.8fr);gap:40px;align-items:center}
.plate{background:var(--white);border:3px solid var(--brass-d);box-shadow:0 0 0 6px var(--lime);padding:24px}
.plate__name{font-family:var(--head);font-weight:700;font-size:1.3rem;color:var(--brick);margin-bottom:10px}
.plate__row{display:flex;align-items:center;gap:10px;margin:0 0 8px;font-size:1.05rem}
.plate__row svg{color:var(--brick);width:20px;height:20px}
.plate__row a{color:var(--ink);font-weight:700}
@media (max-width:900px){.reach{grid-template-columns:minmax(0,1fr);gap:24px}}

/* ---------------- local risk ---------------- */
.local__grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:40px;align-items:center}
.risk{list-style:none;display:grid;gap:12px}
.risk li{display:flex;gap:14px;align-items:flex-start;background:var(--white);border:2px solid var(--rule);padding:14px 16px;font-size:1.02rem}
.risk__ic{width:42px;height:42px;flex:0 0 42px;background:var(--steel);color:#fff;display:flex;align-items:center;justify-content:center;border-radius:4px}
.risk__ic svg{width:22px;height:22px}
.local__img{margin:0;border:6px solid var(--white);box-shadow:0 0 0 2px var(--rule)}
.local__img img{width:100%;aspect-ratio:4/3;object-fit:cover;max-height:340px}
.local__img figcaption{font-size:1rem;color:var(--ink-2);padding:8px 4px 2px;background:var(--white)}
@media (max-width:900px){.local__grid{grid-template-columns:minmax(0,1fr)}}

/* ---------------- FAQ plates ---------------- */
.qa__list{display:grid;gap:12px}
.qa{background:var(--white);border:2px solid var(--rule)}
.qa[open]{border-color:var(--steel)}
.qa summary{display:flex;align-items:center;gap:14px;padding:16px 18px;cursor:pointer;list-style:none}
.qa summary::-webkit-details-marker{display:none}
.qa summary::after{content:"+";margin-left:auto;font-family:var(--head);font-weight:700;font-size:1.6rem;color:var(--brick);line-height:1}
.qa[open] summary::after{content:"\2212"}
.qa__n{flex:0 0 auto;background:linear-gradient(180deg,var(--brass-l),var(--marigold));border:1px solid var(--brass-d);color:var(--steel-d);font-family:var(--head);font-weight:700;font-size:1rem;padding:3px 9px;border-radius:3px}
.qa__q{font-family:var(--head);font-weight:700;font-size:1.2rem;line-height:1.25;color:var(--ink)}
.qa__a{padding:0 22px 18px 72px}
.qa__a p{margin:0;font-size:1.05rem}
@media (max-width:560px){.qa__a{padding:0 18px 16px}.qa summary{padding:14px}}

/* ---------------- CTA band ---------------- */
.cta{background-image:repeating-linear-gradient(90deg,transparent 0 58px,rgba(0,0,0,.1) 58px 62px),repeating-linear-gradient(0deg,transparent 0 76px,rgba(0,0,0,.1) 76px 80px)}
.cta__grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(0,.75fr);gap:34px;align-items:center}
.cta .eyebrow{color:var(--gold-txt)}
.cta h2{color:#fff}
.cta__copy p{color:#fdf1ec;font-size:1.1rem;margin:0}
.cta__act{display:flex;flex-direction:column;align-items:flex-start;gap:12px}
@media (max-width:900px){.cta__grid{grid-template-columns:minmax(0,1fr)}}

/* ---------------- footer ---------------- */
.map-strip{line-height:0;background:var(--lime)}
.site-footer{background:var(--steel-d);color:#e9ecee;padding:54px 0 90px}
.foot-grid{display:grid;grid-template-columns:minmax(0,1.6fr) repeat(3,minmax(0,1fr));gap:34px}
.site-footer .foot-name{font-family:var(--head);font-weight:700;font-size:1.35rem;color:#fff;margin-bottom:8px}
.site-footer p{font-size:1rem;color:#e9ecee}
.site-footer a{color:#fff}
.foot-h{font-family:var(--head);font-weight:700;font-size:1.1rem;color:var(--gold-txt);text-transform:uppercase;letter-spacing:.06em}
.foot-list{list-style:none}
.foot-list li{margin-bottom:8px}
.foot-list a{text-decoration:none;font-size:1rem}
.foot-list a:hover{text-decoration:underline}
.email{overflow-wrap:anywhere;word-break:break-word}
.site-footer .gsearch{background:transparent;color:#fff;border-color:rgba(255,255,255,.55)}
.site-footer .gsearch svg{color:var(--gold-txt)}
.foot-bottom{display:flex;flex-wrap:wrap;justify-content:space-between;gap:12px;border-top:1px solid rgba(255,255,255,.18);margin-top:34px;padding-top:18px}
.foot-bottom p{margin:0;font-size:1rem}
.foot-disc a{color:var(--gold-txt)}
.callbar{display:none}
@media (max-width:900px){.foot-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.foot-brand{grid-column:1 / -1}}
@media (max-width:860px){
  .callbar{display:block;position:fixed;left:0;right:0;bottom:0;z-index:800;background:var(--brick);border-top:3px solid var(--marigold)}
  .callbar a{display:flex;align-items:center;justify-content:center;gap:10px;color:#fff;text-decoration:none;font-family:var(--head);font-weight:700;font-size:1.1rem;padding:13px 12px}
  .callbar svg{width:22px;height:22px}
  body{padding-bottom:58px}
  body.is-menu .callbar{display:none}
}
@media (max-width:480px){.foot-grid{grid-template-columns:minmax(0,1fr)}}

/* ---------------- service pages ---------------- */
.crumbs{background:var(--lime);border-bottom:1px solid var(--rule)}
.bc{display:flex;flex-wrap:wrap;gap:8px;align-items:center;font-family:var(--head);font-size:1rem;padding-block:10px;color:var(--ink-2)}
.bc a{color:var(--ink-2)}
.bc span{color:var(--ink-2)}
.bc--light,.bc--light a,.bc--light span{color:#eef0f2}
.shero{background:var(--cream);padding-block:48px 56px}
.shero__grid{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,.95fr);gap:48px;align-items:center}
.shero__media{order:-1}
.shero__lead{font-size:1.15rem;color:var(--ink)}
.window{margin:0;border:12px solid var(--brick);border-top:24px solid var(--lime);box-shadow:0 0 0 2px var(--brick-d),0 -4px 0 2px var(--marigold);background:var(--white);line-height:0}
.window img{width:100%;aspect-ratio:3/2;object-fit:cover}
.shero .window img{max-height:372px}
@media (max-width:900px){.shero{padding-block:30px 40px}.shero__grid{grid-template-columns:minmax(0,1fr);gap:28px}.shero__media{order:2}}
.dirband{padding-block:40px}
.dir{background:var(--steel-d);border:3px solid var(--brass-d);padding:20px 26px}
.dir__title{font-family:var(--head);font-weight:700;font-size:1.3rem;color:var(--gold-txt);text-transform:uppercase;letter-spacing:.06em;margin-bottom:8px}
.dir__row{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.2fr);gap:4px 20px;padding:11px 0;border-top:1px dashed rgba(255,255,255,.25)}
.dir__k{font-family:var(--head);font-weight:700;font-size:1.1rem;color:#fff;text-transform:uppercase;letter-spacing:.04em}
.dir__v{font-size:1.05rem;color:#eef0f2}
@media (max-width:560px){.dir{padding:16px 16px}.dir__row{grid-template-columns:minmax(0,1fr)}}
.first__grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,.7fr);gap:40px;align-items:start}
.checks{list-style:none;display:grid;gap:14px}
.checks li{display:flex;gap:14px;align-items:flex-start}
.chk{width:36px;height:36px;flex:0 0 36px;border-radius:50%;background:var(--brick);color:#fff;display:flex;align-items:center;justify-content:center;margin-top:2px}
.chk svg{width:18px;height:18px}
.checks b{display:block;font-family:var(--head);font-size:1.2rem;line-height:1.2;margin-bottom:2px}
.checks p{margin:0;font-size:1.02rem}
.lead-p{margin-top:24px}
.factcard{background:var(--white);border:3px solid var(--steel);border-top:10px solid var(--marigold);padding:24px}
.factcard__h{font-family:var(--head);font-weight:700;font-size:1.3rem;margin-bottom:10px}
.factcard ul{list-style:none;margin-bottom:10px}
.factcard li{font-size:1.02rem;padding:6px 0 6px 20px;position:relative;border-top:1px dashed var(--rule)}
.factcard li::before{content:"";position:absolute;left:0;top:15px;width:9px;height:9px;background:var(--brick)}
@media (max-width:900px){.first__grid{grid-template-columns:minmax(0,1fr)}}
.ed{padding-block:56px}
.ed--cream{background:var(--cream)}
.ed--lime{background:var(--lime)}
.ed__grid{display:grid;grid-template-columns:90px minmax(0,1fr);gap:30px;align-items:start}
.ed__floor{width:84px;height:84px;display:flex;align-items:center;justify-content:center;border:3px solid var(--brick);color:var(--brick);font-family:var(--head);font-weight:700;font-size:1.9rem;background:var(--white)}
.prose{max-width:780px}
.prose h2{font-size:clamp(1.6rem,2.6vw,2.1rem)}
.prose p,.prose li{font-size:1.08rem}
.prose ul{list-style:none;margin:0 0 1em}
.prose ul li{padding-left:24px;position:relative;margin-bottom:6px}
.prose ul li::before{content:"";position:absolute;left:4px;top:.72em;width:10px;height:10px;background:var(--marigold);border:1px solid var(--brass-d)}
@media (max-width:700px){.ed{padding-block:40px}.ed__grid{grid-template-columns:minmax(0,1fr);gap:12px}.ed__floor{width:56px;height:56px;font-size:1.3rem}}
.steps__row{list-style:none;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}
.step{background:var(--steel-m);border:2px solid var(--steel-line);padding:22px 20px}
.step__n{display:flex;align-items:center;justify-content:center;width:42px;height:42px;background:var(--marigold);color:var(--steel-d);font-family:var(--head);font-weight:700;font-size:1.25rem;margin-bottom:12px}
.step h3{color:#fff;font-size:1.25rem}
.step p{color:#eef0f2;margin:0;font-size:1.02rem}
@media (max-width:1000px){.steps__row{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:560px){.steps__row{grid-template-columns:minmax(0,1fr)}}
.rel__grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;align-items:stretch}
.rel__grid .covmini{grid-column:1 / -1;flex-direction:row}
.rel__grid .covmini__map{flex:1.3 1 0;min-width:0}
.rel__grid .covmini__body{flex:1 1 0;align-self:center;padding:20px 24px}
.rel__grid--3{grid-template-columns:repeat(3,minmax(0,1fr))}
.rcard{display:flex;flex-direction:column;background:var(--white);border:2px solid var(--rule);border-top:6px solid var(--brick);text-decoration:none;color:var(--ink)}
.rcard img{width:100%;aspect-ratio:3/2;object-fit:cover}
.rcard__t{font-family:var(--head);font-weight:700;font-size:1.2rem;padding:14px 16px 4px;line-height:1.2}
.rcard__go{display:inline-flex;align-items:center;gap:8px;padding:6px 16px 16px;margin-top:auto;font-family:var(--head);font-weight:700;font-size:1rem;color:var(--brick);text-transform:uppercase}
.covmini{background:var(--white);border:3px solid var(--steel-d);display:flex;flex-direction:column}
.covmini__map{line-height:0}
.covmini__body{padding:16px 18px}
.covmini__t{font-family:var(--head);font-weight:700;font-size:1.2rem;margin-bottom:6px}
.covmini__body p{font-size:1rem}
.covwrap{max-width:760px}
@media (max-width:760px){.rel__grid .covmini{flex-direction:column}.rel__grid .covmini__map{flex:none}}
@media (max-width:620px){.rel__grid,.rel__grid--3{grid-template-columns:minmax(0,1fr)}}

/* ---------------- page hero + inner pages ---------------- */
.phero{background-color:var(--steel-d);background-image:repeating-linear-gradient(90deg,transparent 0 46px,rgba(255,255,255,.05) 46px 50px),repeating-linear-gradient(0deg,transparent 0 60px,rgba(255,255,255,.05) 60px 64px);color:#fff;padding-block:44px 52px}
.phero h1{color:#fff}
.phero p{font-size:1.15rem;color:#eef0f2;max-width:760px}
.phero .eyebrow{color:var(--gold-txt)}
.phero .btn{margin-top:4px}
.split{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,.8fr);gap:44px;align-items:center}
.split .window img{aspect-ratio:4/3}
@media (max-width:900px){.split{grid-template-columns:minmax(0,1fr)}}
.cards2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
.cards3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}
.card{background:var(--white);border:2px solid var(--rule);border-top:6px solid var(--steel);padding:22px 22px 18px}
.card h3{display:flex;align-items:center;gap:10px}
.card h3 svg{width:22px;height:22px;color:var(--brick)}
.card p{font-size:1.02rem}
.card__big{font-family:var(--head);font-weight:700;font-size:1.9rem;color:var(--brick);text-decoration:none}
@media (max-width:900px){.cards3{grid-template-columns:minmax(0,1fr)}}
@media (max-width:700px){.cards2{grid-template-columns:minmax(0,1fr)}}
.area-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}
.area{background:var(--white);border:2px solid var(--rule);border-top:6px solid var(--brick);padding:20px}
.area__zip{display:inline-block;background:linear-gradient(180deg,var(--brass-l),var(--marigold));border:1px solid var(--brass-d);color:var(--steel-d);font-family:var(--head);font-weight:700;font-size:.95rem;padding:2px 9px;margin-bottom:8px}
.area h3{font-size:1.2rem}
.area p{margin:0;font-size:1.02rem}
@media (max-width:1000px){.area-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:620px){.area-grid{grid-template-columns:minmax(0,1fr)}}
.legal .prose h2{margin-top:1.2em}
.legal .prose ul{margin-left:0}
.smap{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:26px}
.smap__g h2{font-size:1.4rem;border-bottom:3px solid var(--marigold);padding-bottom:6px}
.smap__g ul{list-style:none}
.smap__g li{margin-bottom:8px;font-size:1.02rem}
@media (max-width:900px){.smap{grid-template-columns:minmax(0,1fr)}}

/* ---------------- tools ---------------- */
.tool{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:28px;align-items:start}
.tool__in{background:var(--white);border:2px solid var(--rule);border-top:8px solid var(--brick);padding:24px}
.tool__h{font-family:var(--head);font-weight:700;font-size:1.35rem;margin-bottom:14px}
.field{margin-bottom:16px}
.field label{display:block;font-family:var(--head);font-weight:700;font-size:1.08rem;margin-bottom:6px;color:var(--ink)}
.field select{width:100%;max-width:100%;font-family:var(--body);font-size:1.02rem;padding:11px 12px;border:2px solid var(--steel);border-radius:4px;background:var(--white);color:var(--ink)}
.tool__out{background:var(--steel-d);color:#fff;padding:26px;border-left:10px solid var(--marigold)}
.tool__k{font-family:var(--head);font-weight:700;font-size:1rem;text-transform:uppercase;letter-spacing:.08em;color:var(--gold-txt);margin-bottom:6px}
.tool__big{font-family:var(--head);font-weight:700;font-size:2.6rem;line-height:1.1;color:#fff;margin-bottom:8px}
.tool__big--sm{font-size:1.7rem}
.tool__sub{color:#eef0f2;font-size:1.05rem}
.tool__link a{color:var(--gold-txt);font-family:var(--head);font-weight:700;font-size:1.1rem}
.tool__note{color:#e3e6e9;font-size:1rem;margin:14px 0 0}
.tool__how{margin-top:40px}
@media (max-width:900px){.tool{grid-template-columns:minmax(0,1fr)}.tool__big{font-size:2.1rem}}
